Managing Conflicts

Synopsis

Managing Conflicts is a skill that gives people the knowledge and techniques to address and handle conflicts, with practical strategies, tips and advice. This program helps your people to recognize that conflict is inevitable, and that it can be healthy when appropriately managed by proper communication. These time-saving techniques enable the participants to develop skills and techniques for managing conflict effectively, and to achieve positive outcomes, rather than to prevent all conflict.

Learning Objectives

  • How do Conflicts arise at the workplace.
  • Rapport Building Strategies
  • Conflict Resolution Styles
  • Building Reconciliation and Collaboration Methods
 Managing Conflicts